Terms and Conditions
Heffernans Hemp Ltd
Company Number: 12809881
Registered Office: 86-90 Paul Street, London, England, EC2A 4NE
Email: info@heffernanshemp.com | Telephone: 0204 538 2775
Website: www.heffernanshemp.com (the “Website”)
Last updated: 25 November 2025
These Terms and Conditions (“Terms”) govern your access to and use of the Website and the purchase of any products (“Products”) from Heffernans Hemp Ltd (“we”, “us”, “our”, or “Heffernans Hemp”). By placing an order or using the Website you agree to be bound by these Terms in full.
Legal Status and Medical Disclaimer
Legal Status of Products
All Products are derived from approved industrial hemp and contain no more than 0.2% THC. They are sold as food supplements or cosmetic products and are not medicines.
Important Medical and Health Disclaimer
THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, MITIGATE OR PREVENT ANY DISEASE OR MEDICAL CONDITION.
- Statements have not been evaluated by the MHRA or FSA.
- You must consult a qualified healthcare professional before using any CBD product.
- Use of these Products is entirely at your own risk.
Ordering and Payment
Eligibility to Purchase
You must be at least 18 years of age and resident in the United Kingdom to place an order.
Orders and Contract Formation
No contract exists until we send you an order confirmation email. We reserve the right to reject or cancel any order.
Pricing and Payment
Prices are in GBP and inclusive of VAT. Payment is processed securely via third-party payment providers at the point of order.
Delivery, Returns, and Liability
Delivery and Risk
We deliver only to addresses within the United Kingdom. Risk passes to you upon delivery.
Consumer Cancellation Rights, Returns and Refunds
You have a 14-day right to cancel, but this is lost for goods sealed for health protection or hygiene purposes once the seal is broken. Faulty goods may be returned within 30 days.
Limitation of Liability
Our total aggregate liability to you in respect of any order shall not exceed the total price paid by you for the Products in that order.
Governing Law and Your Rights
Intellectual Property
All content on the Website is owned by or licensed to Heffernans Hemp Ltd.
Data Protection and Privacy
Your personal data will be processed in accordance with our Privacy Policy and UK GDPR.
Governing Law and Jurisdiction
These Terms shall be governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.